Who we are
Our website address is: http://ptincourses.com.
What personal data we collect and why we collect it
We request information from you on our registration and order forms. In order to complete both your purchase and, where applicable, your certificate of completion, we require you to submit contact information (such as name, email, and shipping address), and financial information (such as credit card number, expiration date, and billing address).
At the start of each final exam, we request your PTIN number. This number is used for reporting your CE credits to the Internal Revenue Service in accordance with their CE provider standards.
How We Use Information We Have Collected
We want to give you the best possible service and fulfill your orders exactly as you’ve requested. In order to do this, we use collected information to:
• Process your order
• Provide you with the services requested
• Contact you about the status of your order
• Notify you when courses you have purchased have been updated
• Prepare and distribute your continuing professional education certificates
• Process your order
• Comply with the Internal Revenue Service Continuing Education reporting standards.
Your Communication Choices
We let you choose the types of information you want to receive from us. In an effort to communicate only the information you are interested in, we have created a number of communication categories covering different topic areas.
• Transparency – We provide detailed information about our email policies and practices.
• Choice – We offer innovative ways to view, manage, and opt out of any and all of our non-purchase-related email communication.
• Confidentiality – We don’t collect or serve ads based on personally identifying information without your permission.
When you provide us with your email address, we may send you emails necessary to process your order or respond to a request. For example, after you place an order, you will receive an email confirmation and, in some cases, additional emails containing specific information directly related to your purchase.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
How long we retain your data
In accordance with IRS Standards, CE Providers must retain sufficient records to identify the participants who attended and completed the program for a period of four years following completion of the program.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
How we protect your data
It is our intent to protect against the loss, misuse, or alteration of information you have given us. We use a variety of current technologies and processes for protection of our customer data. We limit the information we provide to outside companies with whom we contract to only what they need to carry out their responsibilities.
When you make a purchase or take a test regardless of medium, your transactional information is transmitted in a safe, encrypted format.
Where we send your data
If you request a password reset, your IP address will be included in the reset email.
CE credits earned are sent to the IRS using their CE provider reporting system in compliance with their CE Education Provider Standards. CE Providers are required to submit program level data about each PTIN holder that has taken one of their programs.
We contract with other companies to provide certain services, including credit card processing. We provide these companies with only the information they need to perform their services, and we work closely with them to ensure that your privacy is respected and protected. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than PTIN Courses International.
Visitor comments may be checked through an automated spam detection service.